Return & Refund Policy

At the Voice of Prophecy, we want to guarantee customer satisfaction. We are here to assist you with your order and answer your questions. You can reach us by calling 1-844-822-2943, Monday through Thursday from 9 a.m. to 5 p.m. Mountain Time. 


You may return any items from your order for a full refund of the original price (shipping charges not included) within 30 days of when you received your order. To be eligible for a return, your item must be unused and in the same condition that it was received. Your item must be in the original packaging and in resellable condition. Your return must include a receipt or proof of purchase. Please note that you are responsible for return shipping unless the product is defective or there has been an error in processing your order. Once media products (DVDs, CDs, etc.) have been opened, you may only return them for an exchange of an identical product if the item proves to be defective (this does not include scratches and other damage that is the result of misuse). Please contact us immediately at 1-844-822-2943 if any items from your order arrive damaged or defective. 

Thanks for shopping at the Voice of Prophecy Store